Shopper Research

Infographic: How do shoppers behave at Discounters (Aldi)?

By | 2018-07-18T13:49:18+00:00 July 18th, 2018|Views and insights|

In this infographic built from Shopper Intelligence’s unique database of interviews from thousands of shoppers across the USA, measured retailer by retailer, category by category, we look at what’s different about the emerging “discounter” channel. Everyone knows how strong the price image of Aldi is, and its limited range of mainly own brands, but using

Global brands. Local execution. How do smaller companies win?

By | 2018-06-19T13:21:17+00:00 June 19th, 2018|Views and insights|

The dynamic in global CPG firms are now well established. Invest in the biggest global brands where centralised planning around NPD and advertising can achieve scale and cost efficiencies. But let operational companies in each market focus on executing plans with local retailers using “localised marketing” including the full range of category management work. But

“We can’t afford to do category management anymore!”

By | 2018-05-24T09:50:23+00:00 May 24th, 2018|Views and insights|

I was chatting with a senior industry individual recently. His thesis was that as retailer competition is driven in part by the so-called “Discounters” (read our blog - “Discounter”), that meant that supplier-retailer relationships were increasingly about getting to the lowest possible “no frills” price, which meant, in turn, drastic cutting of any non-essential overhead

The hidden costs and waste of shopper research

By | 2018-01-24T12:36:12+00:00 January 24th, 2018|Views and insights|

Sandwiches at the debrief? Travel expenses? No, it's much worse than that. It's time. The biggest actual cost of any research project is the time spent on it. Your time, your team’s time and even more so, the recipients’ time. It's like an iceberg. The bit that sticks up and everyone pays attention to, is

What does “improving shopper satisfaction” actually mean for us?

By | 2018-01-18T12:26:19+00:00 January 18th, 2018|Views and insights|

One of the most simplified ideas in category management and shopper marketing today is “satisfying the shopper”. It’s even the proposed goal of the Category Management Association (The CMA, a professional association, that exists to help its members drive meaningful category and brand growth by building shopper satisfaction and facilitating strategic collaboration between retailers, suppliers and